Privacy Policy

Mason Street Auto Care ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our Fort Collins, Colorado location.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

We may collect information that you provide directly to us, including:

• Personal identification information: name, email address, phone number, and mailing address when you schedule an appointment through our online scheduler, call us, or request a quote. • Vehicle information: make, model, year, and VIN when you bring your vehicle in for service. • Payment information: we do not store credit card information on our servers. All payment processing is handled by secure third-party processors. • Communication data: messages you send via email, phone, or SMS/text.

We may also collect information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.

We use the information we collect to:

• Provide, operate, and maintain our automotive repair and maintenance services. • Communicate with you about your vehicle, appointments, and service updates. • Respond to your comments, questions, and requests. • Send you technical notices and support messages. • Send you SMS messages regarding your appointments or service reminders (with your consent). • Improve our website and services. • Comply with legal obligations.

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Trusted third parties: we may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential. • Legal requirements: we may disclose information when required to do so by law or in response to valid requests by public authorities. • Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With your consent, we may send you SMS text messages regarding appointment confirmations, reminders, and service updates. Message frequency varies based on your interactions with us. Standard messaging and data rates may apply. You may opt out at any time by replying STOP to any message. For full details, please see our Mobile Terms & SMS Consent page.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data. • The right to correct inaccurate or incomplete data. • The right to request deletion of your personal data. • The right to restrict or object to the processing of your data. • The right to data portability.

To exercise any of these rights, please contact us using the information provided below.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

Mason Street Auto Care 4263 South Mason, Fort Collins, CO 80525 Phone: (970) 416-1234 Email: josh@masonstreetauto.com